Shipping Policy

Shipping Policy – Mama Soap

Effective Date: [11-1-2020]

Thank you for shopping with Mama Soap! We aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below.

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1. Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

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2. Shipping Rates & Delivery Time

• We offer standard shipping across India.

• Estimated delivery time is 3–7 business days depending on your location.

• Shipping charges, if applicable, will be displayed at checkout before payment.

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3. Delivery Partners

We work with trusted logistics partners to ensure safe and timely delivery of your products. Tracking details will be shared once the order is dispatched.

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4. Order Delays

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather, high demand, or courier issues. We appreciate your patience in such cases.

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5. Address Accuracy

Please ensure that your shipping address is accurate and complete. Mama Soap is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

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6. Missing or Damaged Packages

• If your package is marked as delivered but you haven’t received it, please contact us within 48 hours.

• If your package arrives damaged, please take clear photos and reach out to us immediately so we can assist.

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7. International Shipping

Currently, we do not offer international shipping. We ship only within India.

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8. Contact Us

If you have any questions or concerns about your order or shipping status, feel free to reach out to us:

📧 mamasoapquery@gmail.com
📞 +91 9313377244